An Unexpected Ordeal: Trapped Inside an Electric Car
In the twilight of an October evening in 2024, Svein Hodne faced a peculiar and alarming predicament. As he navigated the blustery coastal roads of southwest Norway towards home, his electric vehicle began to malfunction. A spectrum of yellow and red alerts flashed on the dashboard, a warning siren blared, and the car gradually lost power. Hodne barely managed to steer his vehicle to a stop at a nearby bus stop, located adjacent to a cemetery and a church.
With his phone’s battery dwindling, Hodne swiftly located a tow service online and arranged for assistance, which was estimated to arrive in about an hour. Venturing outside for a brief respite, he was quickly driven back by the cold, rainy weather, and returned to his car. But then, a new problem arose. The car’s systems shut down completely, leaving him in darkness. The heater and fan ceased functioning, the doors locked autonomously, and the windows refused to open, causing condensation to cloud the glass.
Hodne’s anxiety mounted as he considered, “What if I run out of oxygen?” He was also concerned about whether the tow truck operator would know how to extricate him from his ‘bricked’ vehicle. The car, a Fisker Ocean, operated on proprietary software, and with the manufacturer Fisker having declared bankruptcy four months earlier, finding reliable information or assistance was a challenge.
Turning to social media for help, Hodne posted a message in a Facebook group titled Fisker Owners Association, stating, “I’m locked inside my car, waiting for rescue. Everything is black on the screens. Keys don’t work. Restart doesn’t work. NOTHING. Totally dead.” This message set off a flurry of responses from a community of dedicated electric vehicle enthusiasts across the globe.
One such enthusiast was Cristian Fleming, a group administrator based in upstate New York. Fleming, who was committed to keeping the Ocean operational despite his own vehicle’s challenges, reached out to his European contacts. This network led to a message for Hodne: Call Jens Guthe in Norway, complete with a contact number.
Jens Guthe, a former banker residing in Oslo, received the call. Having devoted recent months to assisting Fisker Ocean owners with sourcing rare parts, Guthe was well-versed in the vehicle’s intricacies. He guided Hodne and the tow driver through a series of maneuvers to access the car’s battery—a technique reminiscent of an Audi from the ’90s.
Afterward, Hodne received inquiries from fellow Ocean owners around the world, asking if he had emerged safely. Touched by the support, he decided to join the Fisker Owners Association, paying the $600 annual membership fee to become part of a nearly 4,000-strong community.
This group was less a casual club and more a grassroots multinational effort to keep their vehicles operational. Many members felt abandoned by Fisker, who had left them without the anticipated software updates and necessary parts. They took it upon themselves to manage their vehicles, from sourcing parts to developing software solutions, effectively taking a stand against the monopolistic practices of technology companies.
Original Story at www.wired.com