In a surprising turn of events, a TikTok video by car salesman Tyler Weaver (@cole_honda_tyler) has captured significant attention online. Weaver shared an unusual experience from a decade ago, asking viewers how they would react if a dealership mistakenly sold them the wrong car and then requested it back a month later.
Weaver recounted a mix-up involving two identical white Jeep Patriots at his dealership’s detail department. Without realizing it, he drove off with the wrong vehicle. A month passed before the mistake was discovered when another customer attempted to purchase the other Patriot.
“They looked it up, found that I took the wrong one home, and called me to bring it back,” Weaver revealed, noting that he was relieved the situation wasn’t more problematic.
Despite driving the vehicle for weeks, accruing mileage, and having insurance on a different car, Weaver felt fortunate he hadn’t been in an accident. He engaged his audience by asking how they might handle such a situation.
A Mix-Up at the Dealership: What Do You Do?
Receiving the wrong car from a dealership is a dilemma that requires prompt action. The key is the paperwork, particularly the Vehicle Identification Number (VIN) on the purchase agreement. If it doesn’t match the car in possession, it’s an issue the dealership must address, as detailed here.
Firstly, compare the VIN on your contract with the car’s VIN. If there’s a discrepancy, contact the dealership immediately and speak with a manager. As Weaver’s experience suggests, errors like these can often be resolved by either exchanging for the correct vehicle or renegotiating the deal.
Before returning the car, ensure you have a clear and documented resolution to avoid future misunderstandings related to refunds, financing, or trade-in agreements. The dealership is generally responsible for correcting any mistakes, including updating documentation and liaising with the DMV if necessary.
If a dealership is slow to correct the issue or pressures you into unwanted agreements, you have recourse. Filing a complaint with your state DMV or attorney general might be necessary, and consulting with a lawyer could also be beneficial.
Public Reactions to Weaver’s Story
Weaver’s video elicited a diverse range of responses from viewers, with many expressing divided opinions on whether they would be upset by the ordeal.
One commenter humorously remarked, “Does the new Jeep have no miles? Yep, I will switch lol,” while another said, “I sure would take the right one.”
Conversely, some viewers expressed less willingness to comply. One woman noted, “Yes, because I got new tires and rims and tinted my windows within the first 2 weeks.” Another added, “So redo the paperwork for the vehicle I’ve been driving for a month? All my stuff’s already in it lol.”
Others pointed to the potential gravity of the mistake. “Yes. That’s a big mistake [that] could have cost you,” commented one person, while another said, “They want it, they gotta give me a deal on it.”
Several viewers shared similar experiences, with one user recalling, “Funny, that happened to us twice on our last 2 Honda Odysseys,” and another detailing, “This EXACT thing happened to me when I bought my first Honda Civic. I put over 20,000 miles on it because I was driving for my job. I got to go swap with MY car with 4 miles, and they had to swap over all the customs I had gotten.”
Motor1 has reached out to Weaver via a TikTok comment and will update the story should he respond.
Original Story at www.motor1.com